FREQUENTLY ASKED QUESTIONS
All your AUSX Open questions answered in one place.
FAQs
Tickets are on-sale now! Don’t wait to purchase this event will Sell out!
Digital Tickets have been released to ticketholders on September 30 2024 at 9.00am and will be available in your Ticketmaster account.
Collector Tickets are mailed out one month prior to the event date. If you still have not received your Collector Tickets 3 days prior to your event, please reach out to Ticketmaster customer service here to discuss alternative delivery options.
If your Collector Ticket is lost in the mail or if you have misplaced them, please reach out to Ticketmaster customer service here to discuss alternative delivery options or visit Box Office on the night with your order number and photo ID.
We have a range of experiences available for our event – Click here to access experiences.
We have a range of ticket categories and experiences available for the 2024 AUSX Open from standard seating to all-inclusive corporate functions. Whatever your poison – we have you covered with a range of supercross experiences! Stay tuned via email and our social channels for release dates.
If you are after a private, corporate or packaged experience, please pre-register your interest via email direct to hello@ausxopen.com.au
For group bookings on standard seating please contact Ticketmaster to assist, once tickets are on sale.
Children aged three (3) and over will require a ticket to attend the AUSX Open.
Children under three (3) are free to attend (seated on an adult lap).
No, the pit party is free to all!
The race schedule will be released soon! For up-to-date information on race and event schedules, please join our mailing list to hear the news first.
Due to venue limitations, the pit paddock is unfortunately not available for public access. Please check out specific experiences via ausx-experiences.com.au for unique opportunities to get up close and personal with the riders.
You can purchase accessible tickets directly from the event interactive seat map, by calling 1300 446 925, or through our form and selecting Accessible Bookings as a topic.
Click here to view Ticketmaster’s Accessible seating guide which will assist you with your purchase.
Collectors Tickets are a small piece of Memorabilia to remember your 2024 AUSX Open experience.
A Collector Ticket is a souvenir ticket which not only gets you into the event, but it also serves as a treasured keepsake to be kept well after the last grates drop.
Collector tickets are inclusive in our Ultimate VIP and Super View Bar Experiences. You will need this ticket to enter the event and to access your exclusive bars and rooms.
There are also a limited number of collector tickets available for our VIP Victory & VIP Premium Ticket holders. This can be purchased through the normal purchase processes – be sure to select a “Collector Ticket” ticket type when choosing your tickets. They incur a $15 surcharge but also gives you access to merchandise discount at the event.
Collector tickets are sent out to your nominated address prior to the event and will only be available for a limited time.
A small portion of our premium seating will be allocated to In Demand Tickets, which means ticket prices may fluctuate based on demand.
In Demand tickets are made available by event organisers through Ticketmaster. They give fans fair and safe access to the most premium seating at market-driven prices (Adjusting prices according to supply and demand) In Demand tickets are ticket-only purchases, and prices are subject to change at any time.
Looking to add some added comfort to your night out at the AUSX Open? We’ve got you covered with Aisle Seat Tickets!
These premium tickets are available in some ticket categories, covering the first 2 seats from each aisle. They incur a $10 surcharge each.
EXPERIENCES FAQs
The below experiences are available via AUSX-EXPERIENCES Website:
+ Lawrence Factory 2 Day Experience
+ Lawrence Lounge Experience
+ Super Suite Corporate Lounge
+ Super Suite Corporate Tables
+ Private Corporate Suites
The below experiences are available via Ticketmaster:
+ Ultimate VIP
+ Over 18 Super View Bar
+ VIP Premium
+ VIP Victory
Anyone can purchase a ticket to the Lawrence Experiences including children of all ages.
Children 3 and over will be required to purchase a ticket.
Unfortunately, children under the age of 12 are not permitted in our Super Suites.
Family Friendly options for children include:
+ The Lawrence Experiences
+ Ultimate VIP
+ VIP Premium
+ VIP Victory
Unfortunately, we have sold out of Private Suites for the event, but our Seated and Lounge AUSX Super Suites are a great alternative for groups and those looking at hosting!
If you are after large group bookings of 20+ please contact us at hello@ausxopen.com.au so we can assist
Tickets for experiences are sent out 1 – 2 weeks prior to the event along with any event information.
If you have any questions in the meantime please contact us at hello@ausxopen.com.au
